Services Offered By The Adelman Group
If you’re at this page, you must be wondering if you can afford our services. You might also be thinking that you don’t have the time or budget to invest in a Customer Experience Platform. However, if you let us start by taking a CX Audit of your company, for less than the price of one small ad, we know you will be very pleased with the results. At T.A.G. we want you, your employees, and your customers to be happy! Please take a look at the various options below and get back to us with any questions you may have.
Customer Experience Audit
The Customer Experience Audit (C.E.A.) is where it all begins! We kickstart your store on the right path to achieving customer loyalty and retention. We include a full day interacting with your Store and Brand. We search out customer pain points, advise on staff interactions, suggest new visual merchandising techniques, and seek out & eliminate customer “pain points”. We increase your bottom line! At the end of the day’s audit, we will sit down with you and your team to review and discuss our findings and recommendations. Within 72 hours, we will send you a concise written report for your records to help you stay on track!
This service offers a one day in-store evaluation including a written report. (travel costs to be determined depending on location).
One Time Fee: $995 USD
Customer Experience Audit + Monthly Evaluation
The C.E.A. plus Monthly Evaluation gives you all fo the tools to get your company started in the right direction plus a Monthly Customer Experience Maintenance package. This monthly fee allows us to communicate in real-time, discuss all of your program’s progress via text, email or facetime. We can keep you and your team on the right path to Customer Bliss!
This service includes the full store C.E.A. evaluation plus a continuous review of your store’s performance and Customer Experience implementation.
One Time Fee: $995 USD + Monthly Fee: $1495 USD
Tailored Customer Experience Platform
Our Tailored Customer Experience Platform allows us to dig deeper into who your target customer is and what makes them tick! We will sit down with you and your team to develop and implement a custom C.X. Strategy, in line with your company’s goals. This involves the integration of a constant customer feedback loop with your employees.
Please contact us for more details.
Fee: Please call us or contact us via our online form.
